I had planning permission for a two-storey extension to my back of my house, including a wet room. I invited 4 builders in to quote – two were plain scary and unprofessional, and two I felt confident they were responsible experienced businesses. Out of those two Mortar & Co not only came in at the better price but that also included a project manager role which took the burden from me as I had no idea what I was doing.
I very quickly became incredibly relieved that I had gone down the project manager path as it turned out that my architect was awful and had not identified a major drain issue, measurements were all over the place, and the new upstairs ceiling was so badly designed it would have broken my heart if those plans had been carried through. Mortar & Co took the reins, tackled the architect, got me my money back, fixed all the issues and created a perfect build. They even kept smiling when I changed my mind multiple times along the way – and found ways to give me what I wanted.
I firmly believe that without the owner project managing my build and his team of very experienced tradesmen on the ground, following the architect’s ridiculous specs, my build would been an expensive heart breaking disaster. Thank you Mortar & Co.
-Carol and Suzy (Kettering)